Refund Policy
Last updated: June 19, 2026
This Refund Policy applies to any paid features, subscriptions, or digital purchases offered on Yiyola (the "Service"). Please read it carefully before making a purchase.
1. Digital Goods and Subscriptions
Because Yiyola provides digital products and services that are delivered or accessible immediately, all sales are generally considered final once access has been granted.
2. Eligibility for a Refund
We may, at our discretion, issue a refund where:
- You were charged in error or charged more than once for the same item;
- A paid feature or service was not delivered or is materially not as described;
- A refund is required under applicable consumer protection law.
3. Non-Refundable Items
Refunds are generally not available for partially used subscription periods, content that has already been accessed or downloaded, or purchases reported after the period required by the relevant payment provider.
4. How to Request a Refund
To request a refund, email us at ericndungutse890@gmail.com within 14 days of your purchase. Please include your account email, the transaction date, and the reason for your request.
5. Processing
Approved refunds are processed to your original payment method. Depending on your provider, it may take several business days for the funds to appear.
6. Contact Us
For any billing or refund questions, contact us at ericndungutse890@gmail.com.
